Lisa cares deeply and listens, truly listens, with empathy, warmth and understanding. She treats the “whole” person, while accepting our flaws and weaknesses, our bad habits and crazy lifestyles. She helps and educates but doesn’t make our perfection as human beings a prerequisite for her treatment or our improvement. I sense that frequently caregivers focus on the disease, injury or complaint; Lisa intuitively understands the whole person is affected–emotionally, spiritually, intellectually, that recovering health and joy in life means nurturing all those elements as well as the physical. Lisa also possesses an innate joy and optimism which communicates hope to patients who are often desperate for hope. And the clinic, a reflection of her, offers a feeling of calmness and kindness, of refuge and community.
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